Reference

How 4888 Operates and What Applies to You

Our terms cover how your account works, how your data is handled, and what conditions apply when you deposit via bKash, Nagad, or Rocket. Access to 4888 depends on your local law and eligible regions — read this section before you open an account.

Account ConditionsPayment TermsData HandlingYour RightsJurisdiction Notice
4888 How 4888 Operates and What Applies to You
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have questions about these terms, want to request a copy of your account data, or need to report a compliance concern, our support team handles those requests directly. Response times vary; complex data requests may take longer to process than general account queries. Use the channel that works best for your situation.

Team online

Live Chat

Reach us through the chat widget in your account dashboard. Mention 'legal query' so the team routes your message to the right person quickly.

Email Support

Send detailed policy or data requests to our support address linked in your account settings. Include your registered mobile number for faster matching.

Account Portal

Log in and open a support ticket directly from your account page. Attach any relevant transaction IDs or screenshots to speed up the review.

DATA AND SECURITY

How We Handle Your Account Data

We collect only the information needed to run your account — your registered mobile number, payment method details, and transaction history. We do not sell your data to third parties. Cookies are used to keep your session active across devices, so you can start on your phone and continue on desktop without logging in again. You can request a copy of the data we hold on your account by contacting support; we will respond within a reasonable timeframe as required by applicable law. If you believe your account details are incorrect, raise a correction request through the support portal and we will verify and update the record.

Data Retention

We keep account and transaction records for as long as your account is active and for the period required by applicable law after closure.

Cookie Policy

Session cookies maintain your login state across bKash, Nagad, and Rocket deposit flows. You can clear cookies, but this will log you out of your active session.

Account Security

Your account is tied to your registered mobile number. We use OTP verification for login and for withdrawal requests above a set threshold.

Data Requests

To request, correct, or delete your personal data, contact support with your account details. We confirm receipt and process requests in order of submission.

Common Questions About Our Legal Terms

These are the questions our support team receives most often about account terms, data handling, and eligibility. If yours is not here, open a ticket from your account page.

They apply to anyone who opens an account on 4888. Eligibility depends on your local law and the region you are accessing from — we do not override local legal restrictions.

We collect your registered mobile number, payment method details such as your bKash or Nagad number, transaction history, and device session data for security purposes.

Contact support through live chat or the account portal, state your request clearly, and include your registered mobile number. We will confirm receipt and process your request accordingly.

Yes. Submit a data deletion request via the support portal. Note that some records — such as transaction history — may be retained for the period required by applicable law even after deletion.

Accounts accessed from jurisdictions where the platform is not permitted may be suspended. It is your responsibility to confirm that access is lawful in your location before registering.

Raise the dispute through the support portal with your transaction ID. Our team checks the record against the bKash, Nagad, or Rocket confirmation and responds with findings.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.